Questions about your order, shipping, returns, sizing or a product? We're happy to help make your Sleek & Stylish shopping experience as easy as possible.
Questions or concerns about an existing order.
Processing, delivery and tracking information.
Return requirements and refund information.
Need help with sizing, fit or product details?
Looking for the details? Our store policies are always available for quick reference.
We've gathered answers to some of our most common questions to make your shopping experience a little easier.
Shipping is free on all U.S. orders. ♡
Orders are generally processed within 1–3 business days. After your order ships, delivery generally takes approximately 3–10 business days. Delivery times may vary because of carrier delays or circumstances outside of our control.
Once your order ships, tracking information will be sent to the email address provided at checkout. Use the tracking information provided to follow your package's delivery progress.
At this time, Sleek & Stylish ships within the United States only.
Please contact us as soon as possible if you need to update your shipping address. We'll do our best to make the change, but address changes cannot be guaranteed once an order has entered processing or shipped.
Please check around your delivery location, with members of your household and with nearby neighbors. We also recommend contacting your local USPS office with your tracking information. Carrier delivery issues may need to be addressed directly with the carrier after shipment.
Return requests must be made within 7 days of delivery. Items must be new, unworn, in their original condition and include all original tags. Items must also be returned in their original clear garment bag with the SKU sticker.
Contact us using the Customer Care form below within 7 days of receiving your order. Please wait for return instructions before sending anything back. Approved returns must be received within the return timeframe provided in our policy.
Sale items may be eligible for return as long as they meet our return requirements and the return request is submitted within the required timeframe.
We do not currently offer exchanges. If you would like a different size or item, you may return an eligible item according to our return policy and place a new order.
Once your returned item has been received and fully processed, please allow up to 30 days for refund processing. Your bank or card issuer may require additional processing time.
Original shipping and handling costs are nonrefundable. When an order originally qualified for free shipping, the actual outbound shipping cost may be deducted from the refund where applicable under our return policy.
Sizing and fit may vary by style. Please review the product information and measurements provided on the individual product page before ordering. If you're still unsure, contact us with the product name and we'll be happy to help with the information available for that item.
Absolutely. ♡ Use the Customer Care form below and include the product name along with your question so we can better assist you.
No problem. Send us a message using the form below and we'll be happy to help.
Send us a message and we'll be happy to help.
Thank you for shopping with Sleek & Stylish. We're here to help along the way.